Privacy Policy

Effective Date: September 24, 2026

Install Geothermal LLC (“Install Geothermal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, installgeothermal.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our Website, including when you:

  • Submit a contact or inquiry form;
  • Request information about our services;
  • Request an estimate or consultation;
  • Contact us by email, telephone, or text message;
  • Sign up to receive communications from us; or
  • Otherwise communicate with Install Geothermal.

Depending on how you interact with us, this information may include:

  • Name;
  • Mailing or service address;
  • Email address;
  • Telephone or mobile phone number;
  • Information about your property or project;
  • Information about the services you are interested in; and
  • Other information you voluntarily provide.

We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device type, pages visited, referring website, and approximate usage information. This information may be used for website security, functionality, analytics, and improving our Website.

2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests;
  • Provide estimates, consultations, and information about our services;
  • Communicate with you regarding your project or inquiry;
  • Schedule appointments or services;
  • Provide and improve our products and services;
  • Maintain and improve the Website;
  • Analyze Website usage and performance;
  • Protect the security and integrity of our Website and business;
  • Comply with applicable laws and legal obligations; and
  • Carry out other purposes disclosed to you at the time information is collected.

3. Text Messages and SMS Communications

SMS or mobile data will not be shared with third parties

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Install Geothermal. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://installgeothermal.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

If you provide your mobile telephone number and consent to receive text messages from Install Geothermal, we may use SMS or text messaging to communicate with you regarding inquiries, appointments, estimates, projects, services, or other communications for which you have provided consent.

Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.

You may opt out of SMS communications at any time by replying STOP to a text message from us. You may also contact us directly to request that SMS communications be discontinued.

We will not condition the purchase of goods or services on your consent to receive marketing text messages where prohibited by applicable law.

4. How We Share Information

Install Geothermal does not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide services to you. For example, information may be shared with:

  • Service providers who assist us with website hosting, communications, scheduling, technology, or business operations;
  • Contractors, subcontractors, or business partners involved in providing services you have requested;
  • Professional advisors, such as attorneys, accountants, or insurers, when reasonably necessary;
  • Government authorities or other parties when required by law, legal process, or to protect our rights, property, or safety; or
  • A successor entity in connection with a merger, acquisition, sale, restructuring, or other transfer of some or all of our business assets.

Third-party service providers may have their own privacy policies governing information they collect or process. We encourage you to review those policies when applicable.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, analytics tools, or similar technologies to help operate the Website, understand how visitors use the Website, improve performance, and maintain security.

You may be able to control cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Website.

If we use third-party analytics or advertising services, those services may collect information about your activity on our Website according to their own privacy policies.

6. Third-Party Websites

Our Website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:

  • Request information about personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Opt out of certain communications; or
  • Withdraw consent where processing is based on consent.

To exercise a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

11. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted constitutes acceptance of the revised policy to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Install Geothermal LLC
Website: installgeothermal.com
Phone: 773-453-2746
Address: 1725 E 71st ST, Chicago IL 60649

This Privacy Policy applies to information collected through installgeothermal.com and does not necessarily apply to information collected through other means unless expressly stated.